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While in the city recently, I ran into friend who I have not seen for quite some time. He told me that he started up his own photography business. “That’s great” I replied, “Who do you think will use that service?” Bill thought for a few seconds and then came back with a “well … almost everybody.” Really? For the next hour over lunch from his favorite food truck we discussed the importance of defining his specific target market.
It’s not about just posting, tweeting, and liking. Social media is all about real engagement with your audience. As a small business, you undoubtedly know that utilizing social media is one of the best ways to find, connect, and establish relationships with potential customers. Those are key elements in formulating a social media strategy to build a successful brand―your brand.